- Prices: Based on frame size, artwork size and design complexity and ranges from S$30.00 onwards and inclusive of 7% GST ( GST Registration No : M90355895R ).
- Exclusions: Prices do not include the deco, figurine or accessories used in the pictures.
- Packaging: With effect from 1 January 2013, boxes will no longer be provided for all frame sizes. Only frames with size 12 cm x 17 cm, 15 cm x 20 cm, 20 cm x 26 cm and 23.5 cm x 32.5 cm will be wrapped in sealed clear plastic bags.
- Payment Terms: Cash / Interbank Transfer upon Delivery / Collection. No advance payment or deposit is required unless specified. If the product is to be delivered to an individual or organization other than the Customer himself / herself, full payment will need to be made before delivery.
- Cancellation of Orders: Upon Acceptance of artwork design & layout and Confirmation of Order by the Customer, a Cancellation Fee amounted to 50% of the agreed before-discount-price for any cancellation of order(s) thereafter.
- Delivery Time: 1-3 weeks upon confirmation of frame artwork and layout design. Once frame layout artwork is confirmed and production commences, all subsequent revisions are chargeable and will delay the delivery of the frames.
- Express Service Charges:
An Express Service Charge amounting to 20% of the price of the artwork will be imposed if customers require their artwork to be ready less than 7 calendar days.
A Super Express Service Charge amounting to 30% of the price of the artwork will be imposed if customers require their artwork to be ready less than 3 calendar days.
- Delivery Charges: Free within Singapore for orders amount to S$50.00 and above ( amount after discount if applicable ). With effect from 1 January 2011, a S$5.00 delivery charge will be imposed for orders less than S$50.00. Customers who do not wish to incur the delivery charge can opt to self-collect their items at Pasir Ris MRT Station.
- Discount Levels:
10%-25% exclusively for SKS Books Warehouse customers, subjected to the Terms & Conditions agreed between Words.in.Frames and SKS Books Warehouse.
10% discount applies for all purchases made at Car Boot Sales and Flea Markets, or online purchases by SingaporeMotherhood.com members, My Cube Biz ( Downtown East E!Hub ) customers and returning customers. For verification purpose, customers are required to provide their SingaporeMotherhood.com's User ID / Promotional Code ( displayed at Booth 282 at My Cube Biz @ Downtown East E!Hub ) when placing their orders to enjoy the discount.
Please note that discount offer cannot be used in conjunction with another discount. In other words, no double discount, even if the customer is both a SKS Books Warehouse customer and a SingaporeMotherhood.com member / returning customer.
- Design Ownership. All artwork designs, be it artworks, pictures or the final frame products are wholly owned by ACROSS Collections and may not be redistributed in any way or under any other name without advance written consent.
- Publication Rights. ACROSS Collections reserves the exhibition rights and publication rights to the artwork designs in print, broadcast and electronic media without requiring the permission of the customers and without any fee payment. If customers do not wish their artworks to be exhibited or published in print, broadcast and electronic media, please make it known upon confirmation of order.